•    Login at at www.organix.com, top right red panel – insert your username and password
•    Click ‘View my account’ which appears just below the login panel
•    You can update your address, password and children’s details here

•    Go to www.organix.com and click the ‘Forgotten my password?’ link on the red panel at the top right of the screen
•    You’ll be sent an email and you’ll need to follow the instructions within the message to update your account

•    Login at at www.organix.com, top right red panel – insert your username and password
•    Click ‘View my account’ which appears just below the login panel
•    You can update your subscription status on this page

Our sister company in The Netherlands now make and sell Organix Goodies, so they have their own version of the Organix UK website.  If you live there and buy Organix Goodies in that country, make sure you click the Netherlands flag and it will mean you can read everything in Dutch and also join their club local to them.  If you live and buy Organix food in the UK, then click the UK flag.  Next time you come to our website, it will remember what country you're in, so you'll only need to do this once.

You can buy all our food in the major supermarkets – generally speaking, the bigger the store, the more foods they’ll stock.  Check each of our food pages to see which shops stock which foods.  Or you can now buy all our foods at our online shop – www.organix-shop.co.uk

All our foods are clearly labelled.  But instead of checking each one, you can either make an advanced search on this page - http://www.organix.com/Our-Foods or download our allergen sheet

In Organic food regulations fortification is not permitted to provide increased nutritional content, as a fully balanced diet should aim to do this.

There are, however, exceptions where UK or EU food law require specific levels of nutrients.

The addition of “Thiamin or Vitamin B1” is required by law to any Weaning foods that are cereal based, to provide enough of this important vitamin for infants.  This plays a vital role in the development of a healthy nervous system and is needed for energy release, digestion & growth.

http://www.legislation.gov.uk/ssi/2004/8/schedule/1/made 

The link above will take you to the relevant legislation.

We do not fortify any of our recipes with added vitamins or minerals including iron.  This is not permitted under our Organic Regulations unless required by an over-riding UK law (e.g. Thiamin).  In addition to this, they are also hard to accurately measure in foods over life.

We do not fortify our foods because we believe that feeding babies a variety of foods is the best way to get the various nutrients they need.  The Soil Association also support this belief and do not allow food manufacturer's to fortify the foods which are certified under Soil Association unless it is required by weaning directive. 

Recent media reports have highlighted concerns over the safety of recycled cardboard packaging used on food products.  No Organix foods are packed directly into recycled cardboard packaging.

Research carried out by the Food Safety Laboratory (Zurich, Switzerland) showed that mineral oils found in printing ink in recycled card can contaminate foods packaged in recycled cardboard cartons. This study clearly stated that only minute quantities were involved.

The Food Safety Watchdog and the UK Food Standards Agency (FSA) both state there is no current health risk.  The FSA is also carrying out additional research.

No Organix foods are currently packed directly into recycled cardboard packaging. All our foods are either packed directly into high barrier aluminium or plastic film and in our dried fruit packs, directly into non-recycled (virgin) cardboard.

The research carried out has stated that these types of packaging are not any cause for concern and only products in direct contact with recycled board, highlighted risks.

At Organix, we take great care in ensuring all our packaging material meets the highest level of food contact safety standards.  We and our packaging suppliers both carry out food  contact testing and all food contact plastic packaging complies with existing EU regulations concerning mineral oil migration.

Yes - our fruit pots can be frozen at purchase or once opened, but make sure you use them within 1 month.

Organix Goodies snacks are not suitable for children under 12 months because they may pose a choking hazard.  When feeding your 12+ month child, please ensure that they are sitting down and supervised to reduce the risk of choking.

There are instructions on the back of the pack to make up Organix cereals.  Use either baby's usual milk or previously boiled water.

Always put the liquid into the bowl first.  Sprinkle in the cereal and mix thoroughly to prevent any lumps.  The amount of liquid and cereal used depends on your baby's appetite.  You can either use warm liquid or cold liquid.  Wehn using warm liquid, you may not need as much cereal as when using cold liquid.  Always check the temperature of the cereal before you feed your baby.

A number of research studies and subsequent press reports have questioned the safety of packaging articles produced using Bisphenol A (BPA), Azodicarbonamide and Semicarbazide (SEM).

As one of the most widely studied compounds in the world, extensive safety research has been conducted over the past four decades providing a large database of toxicological and exposure data available to assess human health concerns.  The information available clearly shows consumer products made with BPA are safe for their intended use and pose no known risks to human health.

Europe banned the use of azodicarbonamide in plastics used as food contact materials in 2005 which eliminates the source of semicarbazide (SEM) in food. 

BPA is usually used in the manufacture of hard clear plastics using polycarbonates, rubber gaskets (e.g in jar lids), and in the epoxy resins of packaging coatings. 

Organix use a number of different formats of packaging materials and each of these we can confirm are BPA Free. This includes our trays and plastic pots.

In June 2011, after extensive trial work using alternative coating technologies, our jar lids were also changed to a BPA free lid, making Organix one of the only UK baby food producers to do this to date. 

At Organix, we are committed to meeting existing regulations but also challenging these to ensure even higher standards and hopefully the above shows this commitment.

If you have any questions or concerns please contact our Consumer Care or Technical Departments via our switchboard number: 01202 586100

Stage 1 recipes are smooth and do not have lumps and they are suitable for first weaning.  Stage 2 recipes are textured and have soft small pieces of food suitable for stage 2 weaning from 7 months - a progression from Stage 1 to teach your baby to chew and develop the facial muscles for speech.  Stage 3 recipes are chunky and have soft pieces of food and are suitable from 10 months.

We do not use any preservatives in our foods.  Our savoury meals in pots and jars are filled, sealed and then cooked straight away.  This means there is no harmful bacteria when the food goes into the pot and no bacteria can enter into the pot. 

You can find the heating instructions on the inside of the savoury pot lids or on the jar labels. 

If your baby normally eats the whole pot or jar - place the sealed savoury pot  or jar into a bowl of hot water (kettle boiled water) for 5-10 minutes.  You can microwave the savoury pots - remove the foil lid completely and place the plastic pot lid loosely over the pot.  Microwave according to the heating instruction inside the pot lid.  If you're microwaving food from a jar, decant the food into a microwavable bowl first and follow the instructions on the side of the jar label.

If you're only using some of the meal, decant the required amount into a microwavable bowl and heat the food following the instructions.  Any unheated food left in the pot, can be refridgerated and needs to be used within 24 hours.  Or you can freeze the food in the pot with the lid on or in ice cube trays for up to 1 month.  We wouldn't recommend to put glass jars in the freezer, but you could decant the food into ice cube trays or a pot.

Always check the temperature of the food before feeding your baby.  Discard any warmed uneaten food, do not save it for another meal.

Yes, Soft Rusks with milk make a delicious breakfast meal.  Break a pack of 2 soft rusks into small pieces into a clean bowl and pour 60ml (or 4 tablespoons) of warm milk over them.  Mash the pieces of rusks with the back of the spoon  and let it stand for 30 seconds.  Our unique soft rusk recipe has naturally more moisture than a normal hard rusk and they don't soak up as much milk as you would expect.  This is suitable for babies from 6 months who is used to weaning and lumpy foods.

We add Vitamin B1 to our cereals, ricecakes, rusks and fingerfood snacks, as it's an essential nutrient to aid growth and development.  The Weaning Directive, the legislation which governs foods made for young children, also dictates that Vitamin B1 must be added to cereal based baby foods.

On our recipe pages, you can make an advanced search, so that only suitable recipes are shown – go to http://www.organix.com/recipes to make your search